Shipping Rates and Information

Quality Horticulture understands the importance of seamless customer support, which is why we inventory our products in two strategic locations in Canada: Burnaby, British Columbia, and Mississauga, Ontario. Our dedication to getting our customers what they need, when they need it, is reflected in our competitive freight rates, swift delivery times, and no-hassle handling of returns.

To receive free shipping, your minimum order value excludes dangerous goods, containers and plastics (pots, buckets, reservoirs, black and white poly, etc.), grow mediums, and any electrical supplies. See below for more information on restricted, fragile, and dangerous goods. Call our customer service department or your Quality Horticulture sales associate to discuss your shipment requirements.

Minimum Orders and Freight Costs

Western and Central Canada - Freight from the Burnaby Warehouse

Quality Horticulture pays the freight for orders that meet the following minimum sales quantities:

*Remote location fee may apply. Please call your sales rep for more details.

Eastern Canada - Freight from the Mississauga Warehouse

Quality Horticulture pays the freight for orders that meet the following minimum sales quantities:

*Remote location fee may apply. Please call your sales rep for more details

Additional Charges

Tail Gate Fee: $50.00
Hand Unloading: $40 per hour
Waiting Fee: $75.00
Re-delivery Charge: $75.00
Appointment Charge: $25.00
Carrier Notification Fee: $10.00

Heat charges may apply
Residential / Beyond charges may apply

Other Shipping Considerations

Restricted: Due to a number of different reasons, restricted products can’t be shipped to certain locations. These include but are not limited to export restrictions, provincial or state regulations, vendor agreement etc. If you are unsure whether the product is available in your area, please contact us. If you order a product not available to you, you will be notified prior to payment being processed.

Fragile: Fragile products are easily damaged during shipping and require special care and packaging to ensure that the product arrives undamaged. 

Dangerous Goods: Dangerous goods can be harmful if handled improperly. This includes products that are poisonous, flammable or corrosive. Special care and packaging are needed to ensure the products don’t harm anyone during shipping.

Dimensional Weight: Products that use dimensional weight are usually very light in proportion to their volume. Therefore, shipping companies will use dimensional weight when providing estimates and actual cost of shipping for such products. In order to provide more accurate shipping cost estimates, dimensional weight rather than actual weight of the item has been shown on the webpage for your reference.

If you have any other questions or concerns, please call us at 1-866-421-5858 or email sales@qualityhort.com